We are a team of professional removalists and movers with years of industry experience. Being a small and dedicated unit means we will treat your items with the utmost care, responsibility and dependability.
We cater to house moving solutions for any size move. We also have specialised moving and furninure removal services based on a typical house size - whether it be locally, to the country or interstate.
We specialise in small removals, picking up and delivering single or multiple items from house to house, eBay, Gumtree and IKEA. We can meet your small removalists needs at competitive prices.
Speak to our expert team today to discuss your removal needs! All our pricing includes GST and transit insurance for a quality move.
“The overall experience with Smooth Move is outstanding. It's quick, simple and professional. Althought there's been a few problems,the staff provided an instant support and fixed the issue in no time.”
“I feel your company provides a good value. The process was simple, and at a price that is fair.”
“Your prices are so reasonable and it's a great service thank you. I accidently stumbled upon you and was so relieved. The costs elsewhere so prohibitive for what they are.”
“Working with Charles and the boys was great. That was really smooth and easy process. I would recommend it to others, thanks so much.”
Sunday - Friday
We have 3 payment options available: Cash, credit/ Eftpos card or bank transfer. A surcharge applies to payments made via Credit/ Eftpos. Savings and cheque payments made by inserting your card will be charged a $0.25 fee, Credit cards are charged at 1.32%. To avoid the surcharge you are welcome to do a bank transfer with the details at the top of the invoice. Please note that we do not accept AMEX or Diners Club Cards.
Depending on the circumstances, a cancellation fee of $250.00 or more, may be invoiced to you if you cancel with less than 48 hours’ notice
Removalist busy season is generally November to February, during this period it is advised that you book with a minimum 3 weeks’ notice. For the quieter times of the year you can general book about 1 to 2 weeks in advance.
We do not take a deposit when booking a move with us. All moves will need to be finalised and paid for on the day via Eftpos, bank transfer or cash. Please keep in mind that our truck do not carry change if you are paying in cash.
Any damages must be noted on the invoice on the day of your move. It is then the responsibility of the customer to contact our office within 10 days of your move to speak with our General Manager to discuss a fair and reasonable outcome for the item. The items need to be left as found.
We charge at a minimum of one hour, after the first hour we then charge in 15 minute increments (1/4 of the hourly rate). We charge to the nearest 15 minutes which will include our Depot to Depot charging for our travel. The hourly rate starts when our trucks depart the Depot, once your move has been completed the guys will check the travel time back to our depot on google maps and add this travel time to your invoice before collecting payment.
When packing your home to prepare for moving it is important to pack all non-essential items that you are more likely not to need leading up to your move. Fragile items, decorations, books & DVDs are some examples. Make sure your boxes containing keepsakes and breakable items are labelled “FRAGILE”. Marking your boxes with what room they are packed is always preferred as it makes it easier for removalists when unloading.
Any items listed as Dangerous goods or Hazardous if they pose a risk to those transporting them. Some of these items include: Pool chemicals, motor oil, paint thinners, car batteries, fuel, aerosols, and lighter fluids. Common household cleaning chemicals are also on the list of items that a removalist will not take. Also, sharp gardening objects such as axes and gardening clippers will need to be wrapped securely to avoid injury to those moving them as well as other goods that are being transported with them. All fuel and oil must be emptied from equipment that is being transported, and always check with you removalist if they accept Gas bottles when booking your move.
